Bradon Scott is a Realtor with Berkshire Hathaway HomeServices Anderson Properties in Houston.
Every week, we ask a Houston real estate professional for their thoughts on the top three stories from the week before. This week, we spoke with Brandon Scott, a Realtor with Berkshire Hathaway HomeServices Anderson Properties.
Houston Agent (HA): Earlier this week we reported about multifamily developments being postponed or canceled all throughout Houston. Have you noticed this trend, and do you think it will pave the way for more single-family homes being built?
Brandon Scott (BS): With the current uncertainty in the market, it is logical that some development might slow down and take note. I believe the areas planned for multifamily will, in the long run, still end up being multifamily.
HA: A study from Longwood University recently found that the farther away a home is from the listing agent’s office, the longer a house will take to sell, and the less likely it is to sell at all. The study’s author attributed the results to agents giving less of an effort for listings farther away. Do you agree with his reasoning, and how do you handle clients that are a significant distance from your office?
BS: While I agree taking on a listing far from your office can present unique challenges, I don’t feel it decreases the chances of the home selling. With the proper marketing and online exposure, you can reach the intended audience and sell the home. With that being said, I prefer to focus my business on a hyperlocal basis in order to provide the most accurate and extensive knowledge of an area. By being a neighborhood expert and staying local, I can respond quickly to my customer’s needs in Katy and the surrounding communities.
HA: How important is customer service to your business, and how do you ensure you’re delivering the best you can?
BS: Customer service is the top priority. Without customers, I don’t have a job. My experience in multi-unit retail management taught me to always treat customers the way you want to be treated. That’s why my personal slogan is “How can I serve you?”