In every sale, there are make or break moments where how we handle a particular objection or challenge determines whether we succeed or fail (and whether or not our customers reach the solution they are looking for). Mary Elliot, National Sales Trainer for Forrest Performance Group, shares how to move the sale forward when we find ourselves panicking or choking.
Mary Elliott is a Houston native and graduate of the Kinkaid School. Her background includes sales, fundraising and corporate event planning. As the national sales trainer at Forrest Performance Group, Elliott has returned to her roots, as she comes from a family of sales executives.