The Internet has ushered in many changes to the U.S. economy, and one of the most pronounced has been the customer review. Though Consumer Reports, Consumer Digest and other publications have offered reviews of products and services for decades,

The delivery and role of customer reviews have evolved dramatically and handling feedback is no longer an internal process The Internet has become such a prominent cog in our world that no industry is quarantined from its relevance. Doctors,

What would your advice be to your younger, rookie agent self, now that you’re a top producer? Diane Mireles, Better Homes and Gardens Gary Greene: “Take your clients seriously, and look at every transaction as a lifelong relationship. This means