Agent Snapshot: Kay Harnden, Realtor, Berkshire Hathaway HomeServices Anderson Properties, Houston Heights


Kay Harnden

What was your first job in the realty industry? I went to work for a commercial developer right out of school. I enjoyed working in high-rise development and management until 2000. I moved to the Heights in 1999 and decided to become a Realtor after falling in love with the neighborhood and its historic homes.

What do you do to relax when you’re stressed? When stressed out, I usually head to the garden, or to sit with my chickens.

Where did you grow up? I grew up right here in Houston, in the Westbury/Meyerland area.

Growing up, what did you want to be? An adventurer.

If you could have lunch with a well-known figure (living or not), who would it be and why? Mother Teresa. She’s an inspiration

Where is your favorite place to hang out? Anywhere in nature.

What do you love most about the industry? The people I meet.

How do you distinguish yourself from the crowd of agents? I do not “sell” homes. I work with people to facilitate the sale or purchase of their homes. I am a consultant, matchmaker and advisor. I listen to my clients. I educate my clients. I am adept at getting deals from contract through closing without a hitch.

Also, as a native Houstonian, although my focus is on close-in neighborhoods, I am at ease anywhere in the greater Houston area.

What is the most difficult aspect of your job? Getting sellers to understand the market and that just because it’s hot, your home probably won’t sell for $100,000 over market value.

It has also been hard lately watching first-time buyers having trouble squeezing into a home with prices escalating so quickly.

Where do you go to network and meet new clients? Most of my business comes from referrals and past clients. I network informally through community organizations and my hobbies, such as gardening, art and running.

What has been your greatest accomplishment? Building my business from the ground up and maintaining top-producer status consistently. Also, maintaining relationships with my clients, turning many of them into friends.

What was the last good movie you saw or book you read? Favorite movies so far this year are Selma, Still Alice, Me and Earl and the Dying Girl, Love & Mercy, and Amy.

Currently reading “Chasing the Scream” by Johann Hari about the war on drugs.

What is your favorite restaurant? I love Asian Market, and can’t wait for it to reopen in its new location on Fulton. Also fond of Spanish Village, Irma’s, and Down House. Hard to pick because Houston has some many wonderful restaurants!

Architecturally speaking, what is your favorite building in Houston? The Bank of America building (originally Republic Bank Tower) in downtown Houston.

What kind of car do you drive? VW Passatt.

Smartphone or paper? Smartphone.

What is your favorite city after Houston? Portland, Ore.

In 10 words or less, what is your advice for someone new to the industry? Stay in contact with your clients. Keep the relationship going.

What’s your favorite real estate iPhone/Android app? Trulia.

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